Category: Technology

  • How Technology is Improving Customer Service On the Go

    How Technology is Improving Customer Service On the Go

    As changes in technology have been increasing and improving the modes of communication in business-to-business and business-to-consumer relationships, retailers are increasingly utilizing apps and real-time chat services to make their customers’ shopping experiences easier and more enjoyable. These days it seems as if every business, from big corporations to small mom-and-pops, has an app to make ordering from a mobile device easier.

    Inc.com’s Kim Boatman gave her two cents as to whether or not Web-based chat platforms are helpful or harmful to overall sales conversion. She wrote that it all comes down to how you use this technology; chat platforms and ordering apps only work if there is a human at the receiving end of the technology. Boatman believes technology in customer service works best when it connects people, not computers.

    Here are a few businesses that are finding great success in adding video chat and mobile apps to connect with customers, further their marketing strategies and drive sales:

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  • Transferring Data Between Phone and PC has Never Been Easier

    Transferring Data Between Phone and PC has Never Been Easier

    Smart phones have revolutionized the way that we do business. Now, with remote access software, we can download this onto our phones and literally bring our office computers with us everywhere that we might go. This makes doing business easier and even increases our productivity levels.

    Remote computer support is mainly used between two different computers, usually for some sort of business reason. It is especially useful for IT departments that operate at a remote location. This ability allows a computer expert to go onto another employee’s computer and look at files firsthand and correct any problems that might exist. It is a great way to keep a company moving forward as quickly as possible and this is definitely a good thing for the bottom line. But this is not the only way that remote access software can be used. For example, if you have the right software downloaded on your smart phone, you can transfer files between your phone and your PC with an ease never before realized.

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  • The Benefits of Taking Card Payments Online

    The Benefits of Taking Card Payments Online

    Card payments are now commonplace online and it’s a rarity for a small business with an online presence not to offer this option to customers. Indeed, not offering a card payment service can be a quick way to lose business both in the short and long term – as consumers will likely avoid your site in the future. While the benefits are multiple there are potential pitfalls to accepting online payments, not least in choosing the right card acceptance provider, however, integrating card payments into how you do business online is likely to be the right move. The chief benefit is simply increased revenue.

    If you are in retail, for example, and you’ve gone to the trouble of creating a virtual storefront, which prospective customers can browse, then an online card payment mechanism is an essential accompaniment. The impulse purchases that follow from browsing activity can account for a significant percentage of overall revenue.

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  • 4 Ways Video Games Will Change in the Near Future

    4 Ways Video Games Will Change in the Near Future

    Over the past several years, innovative companies such as Nintendo and Sony have introduced major changes to the way that people play video games. Gamers willing to spend money on the latest technology, however, will find that upcoming years offer even more exciting changes that will make games more realistic and easier to access.

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  • No Limitations: Why Whole Home TV Service is Best

    No Limitations: Why Whole Home TV Service is Best

    Thanks to products such as cable and satellite products, individuals can get a wide variety of channels on their TV to watch their favorite shows by paying a monthly fee. Most of these products include a few rooms of TV service in their package. Additional rooms will generally cost more money. There are several reasons why whole home TV service is best choice you can make when it comes to home TV service.

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  • Using Technology To Engage Students In The Classroom

    Using Technology To Engage Students In The Classroom

    Modern technology has completely revolutionized the way we communicate with each other, manage our lives, and connect with the world around us. Some might argue that technology can be a hindrance, and even a danger. However, the truth is that technology is only as bad (or as good!) as the ways in which people choose to use it, and it may just be what our children need when it comes to developing a passion for learning. How so? Read on to learn about how teachers are using technology to engage children in the classroom.

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  • Smart TVs Enhance Sports Programming With Social Media

    Smart TVs Enhance Sports Programming With Social Media

    TV sets are actually becoming a rarer sight these days as more people opt to use their phones, iPads and laptops to watch movies and television shows. One of the few areas where TVs still have an advantage, though, is in sports. Few people want to gather their friends to huddle around their laptop with chips and beers to watch the Superbowl.

    That said, there’s still a lot that the internet offers to sports fans that you haven’t been able to get from TV until now. Namely, social media enhancement.

    We live in a connected world. One where you can go to CNN.com to get the news, yahoo.com to get your mail and Cable.tv to find out about packages provided by DirecTV. It’s not enough to just have your buddies in the room to watch the game anymore — now you want to get online and Tweet about the results right away, to boast when your team wins and mock the rival team’s supporters. The spirit of the game goes beyond a single living room.

    Luckily, Smart TV is about to change the game. Here’s how:

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  • Green Technology Gifts Available For You

    Green Technology Gifts Available For You

    It is fact that everyone is going green in every corner of the world, as now all of us understand that importance of technology that is environmental friendly. This is the basic reason, which is why you will notice the implementation of green technology in majority of the business practices. Whether you talk about energy, water, waste, or anything, emphasize on green tech is everywhere.

    Besides businesses entities, it is also easy to find green consumer these days irrespective of his geographical or demographical representation. According to the recent researches, it is concluded that nowadays majority of the adults prefer to buy renewable products for use.

    More than 50% of females love to buy green products and a large number of children attract towards such products and become the major source to effect the buying decision of their elders. You will be amazed to know that currently 3 out of every 10 Americans are green consumers.

    Based on this trend, the options available for buying green technology gift are countless. Some of the major green tech gift items, which are playing an important role in bringing $225 billion to the US market, are as follows.

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