I recently was informed of someone having an issue with Internet Explorer. The problem happened when they clicked on a link that opened a new browser window. Once the new window was opened, the new Web page was not requested and the browser window remained blank.
After some quick searching, I came across a fix that was easy to perform and fixed the issue. I explain how to perform the fix in this post.
Fixing the Blank Internet Explorer Window
Many times when an application stops working properly it is the result of a file or registry key missing. In the case of this issue it was some missing registry keys. The good news, however, was that we didn’t need to manually go into the registry and add those keys, there was a more simple approach.
To fix the blank Internet Explorer window, use the following steps:
- Press Windows Key+R to open a Run dialog box.
- In the dialog box type regsvr32 urlmon.dll. This will re-register the DLL file and recreate the registry keys it needs to work.
- A confirmation window should appear. Press the OK button to continue.
- Open up Internet Explorer and click a link that opens a new window. If you can’t find one simply right-click a link and select Open in New Window.
Hopefully a new window will open with the requested Web page without problems.
Summary
You may experience a problem where Internet Explorer displays a blank window you click a link that opens a new window. If you do, then following the steps outlined above may fix the issue.
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on August 12, 2008 at 10:15 am
If the above does not work you go through http://support.microsoft.com/kb/281679
Sukesh Vadi
on July 10, 2009 at 11:57 pm
But, M$ Knowledge base 281679 does not apply to Internet Explorer 7 or 8.
on January 10, 2010 at 12:45 am
Internet Explorer 8 is really good. This browser is very very stable and i have been using it for quite a while without blue screens or crashes.