Whether you like it or not, live chat is used pretty extensively online in many different ways. Often it is large companies like AT&T or Hostgator.com who use live chat to answer the large volume of sales questions that are generated on their site.
But Live chat is becoming more common for smaller sites and blogs and so I’m wondering – do people like to have a live chat opportunity on a website they are visiting? And do they like to have it pop up right in their face over the page they are currently browsing?