The most popular posts on Technically Easy has to do with resetting a wireless router, and securing a wireless router. Securing a wireless router can be confusing and difficult, and can provide a few headaches. Many people have e-mailed me, or left comments, regarding problems that they have had when securing their router. While I try to answer all, there are a few that I have trouble finding a solution for.
In this post, I will provide an answer to one of the comments that someone had posted regarding a level 15 message they were getting when logging into their router. I have finally found an answer to this problem, which is explained below.
The IP Address
When securing a router, you are required to access the router’s administrative pages through a web browser. You type in a user ID and password to gain access to these pages.
The steps that I provide when securing a router requires you to log in a few times. When logging in, you may receive a message similar to the following:
The above problem is not related to your router, but is a result of entering in the IP address incorrectly. You will notice that in the above screenshots, the IP address is 198.162.1.1. This is not the address of your router. This is the address of another server somewhere on the Internet, which explains why your ID and password don’t work.
The address that you should enter in your web browser is 192.168.1.1. Once you enter in your ID and password, you should have access to the administrative pages of your router.
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on January 25, 2010 at 5:17 am
TY! For the tips!
on February 6, 2010 at 7:49 am
thx =)
on May 9, 2010 at 4:00 am
Thank you!!!!!
on August 10, 2010 at 7:07 am
Thanks!!, got me back on the right track.
on August 10, 2010 at 8:25 am
Glad it worked.
on September 7, 2010 at 7:24 am
I am entering the 192.168.1.1 add and getting the response with fritz! adsl router (its real add is 192.168.178.73)///
on November 22, 2010 at 9:10 am
and what is level_15_access username and password?
on July 14, 2011 at 11:14 pm
What lashatt asked, what is the password anyway?
on August 31, 2011 at 4:31 pm
Error also occurs when you have a VPN connection
on September 1, 2011 at 8:53 am
I haven’t experienced the error when I connect through VPN, although I did have disconnect issues. I’m not sure why the error will appear when using a VPN connection, however.
on October 13, 2011 at 9:11 pm
Nao consiguo entra no meu modem com todos ip de fabrica, vou resetear o modem!
ainda bem que o moden salva configuraçoes em um arquivo.
on December 20, 2011 at 10:27 am
Please make SURE you have the RIGHT routers connected when tryin to access THEM
on March 17, 2012 at 9:35 pm
Thanks bro. saved me a lot of time. always hard to remember the order of 192 and 168 lol
on March 19, 2012 at 8:19 am
No problem, Joe. I sometimes enter the wrong address at times, too.