Smartphones To Streamline Paperwork For Healthcare & Insurance Industries

It may seem like wizardry to those not reared in the digital age, but many banks now allow customers to deposit checks without ever stepping foot near an ATM, let alone an actual branch. Using a mobile banking application on a smartphone, the customer simply snaps a photo of the check and the bank receives the image and processes the transfer of funds.

This same technology may soon help the healthcare and medical insurance industries streamline their record-keeping methods while making life easier for everyone involved (and saving a lot of paper).

Smartphones To Streamline Paperwork For Healthcare & Insurance Industries

The technology in question, called Mobile Capture, is a product of a company called Mitek Systems. This tech already handles millions of checks each year, allowing smartphone cameras to scan them and transmit them securely to banks.

Mobile Capture doesn’t just send photos of documents; it actually processes a document’s information and uses the available text to automatically fill in forms, such as online deposit slips. The healthcare and insurance industries have seen the potential value in such a system, and several leading executives have approached Mitek CEO Jim DeBello about the creation of a cloud-based mobile document capture service for their companies.

Without much tweaking to the current Mobile Capture tech, the system could be used to process the information on insurance cards, drivers licenses, receipts, dental association claim forms – you name it.

After processing the information, Mobile Capture could complete the necessary forms and store them securely on the cloud, for instant remote access. The system could also supplement existing Electronic Medical Records systems and Dental Association EDI technologies by sending completed forms to insurance companies or healthcare facilities all over the world.

“We look at the camera as the replacement of the keyboard for data input,” said DeBello. “It’s easier. It’s more convenient, and from the consumer perspective, it’s an optimal experience.”

Mitek currently uses Amazon’s Elastic Computer Cloud service to host its new Mobile Imaging Cloud (MIC) app, which will allow software developers and businesses the opportunity to harness the capabilities of Mobile Capture when creating their own applications.


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  1. Posted May 5, 2013 at 5:50 am | Permalink

    technology all the way. This is good news… More will be coming up

  2. Posted July 10, 2012 at 5:35 pm | Permalink

    This is pretty amazing information. I was aware of the transition from banks for automating the deposits from check photos but taking medical records into this realm is a whole new leap for me. Processing insurance cards & drivers licenses this way is absolutely amazing. At some point people are going to wonder what people ever used pens and paper for. Thanks for the heads up on what’s coming down into the medical field already, quite an eye opener! :)

  3. Heather Smith
    Posted December 30, 2011 at 1:36 am | Permalink

    great news ! technology on phones has grown a long way, thank you for sharing this.

  4. Ruth Sayson
    Posted December 25, 2011 at 8:21 am | Permalink

    Technology has really made our work lot less of a hassle than before. Your post really am something worth reading.

  5. Posted October 16, 2011 at 2:38 pm | Permalink

    I’m wondering when will the day come where cash will become extinct. Everyone I know pays with a debit/credit card. I remember when they were considering dropping the penny altogether. I think they will drop cash as payment before that happens.

    • Posted October 16, 2011 at 5:13 pm | Permalink

      I usually pay with debit or credit card, but I don’t think cash will ever go extinct. Society will always require a physical means of representing value. I have also seen many instances where the debit/credit machines were down, so the only way to purchase items was to use cash. The other problem with debit and credit cards is the inability to realize how much you are really spending. With cash, you can see the actual money disappear, but with debit and credit cards, there is no indication of cash being decreased from your account. This, unfortunately, has gotten society into a large spending hole at times with people and their finances.

  6. Andrew Walker
    Posted August 18, 2011 at 2:22 am | Permalink

    Hm.. Interesting. It’s a good news, to see that technology has grown that far. Thanks for sharing this news.

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