Comments on: Microsoft Word: You Are Working Without a Word Work File and Memory is Nearly Full

By: Frank Woodgate

Frank Woodgate — Tue, 01 Nov 2011 15:30:59 +0000

Many thanks, this was very helpful, although the problem has recurred a couple of times. I tried going a step further, increasing CACHESIZE to 1024 (per final para), but the problem still comes up from time to time. Is there any mileage in increasing cachesize beyond 1024 (although you do say this is the max)?

By: Georges Vanhove

Georges Vanhove — Fri, 15 Apr 2011 08:08:14 +0000

Thank you Paul Salmon for your kind and immediate reply.
It seems that in your first explanation , you were advising to use a (new or existing) folder “Temp” being located directly under Username : C:\Docs&Settings\Username\Temp\

Now you tell us that on your machine, the folder is actually located in the sub-folder “Temporary Internet Files”.

I suppose you wanted to completely ISOLATE all the stuff related to Word activities, from all the other stuff present in Tempary Internet Files ? It is also much more logical to do so !

Anyway I got your message. In other words, no matter how, as long as there is an existing folder anywhere on the user account settings on C: drive, it must be referenced (in the indicated registry data), with the correct corresponding pathname.

This would make Word running without the irritating message, which is paralyzing Word in so many private and business machines. I’m still in test now. If I’m not coming back here it means that the problem as been cured.
Thank you again.

By: Paul Salmon

Paul Salmon — Fri, 15 Apr 2011 00:04:12 +0000

The registry key you specified looks good. It is setup that way on my system. As long as the Temporary Internet Files folder is on your local hard drive, you should be good.

By: Georges Vanhove

Georges Vanhove — Thu, 14 Apr 2011 21:24:04 +0000

Forgive me not “to comment” on the article, but to ask a question that might help others as well. I checked following key to verify “Cache” data.
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\UserShell Folders

The existing data (surprisingly) points to Temporary Internet Files, in this way :
%USERPROFILE%\Local Settings\Temporary Internet Files

There is however an already EXISTING folder named TEMP for my account under local settings : C:\Documents and Settings\Georges\Local Settings\Temp

Should the registry key be modified, so to point towards this TEMP folder, instead of pointing to the existing reference “Temporary Internet Files”. Those files are once in a while erased anyway ! In this case, it’s just like having the cache on a removed USB stick.
Please confirm what I guess I must do. Thanks.

Thank you

By: Georges Vanhove

Georges Vanhove — Thu, 14 Apr 2011 20:40:03 +0000

Many many people have reported the problem. But a solution is never to be found anywhere.
HOWEVER “THE SOLUTION” as described above, seems to work, for the time being.
Thank you for this excellent advice, which seems the only one to be found on Internet.

I installed it only one hour ago and I’m still testing Word. I guess “The solution” is really THE solution ! I wonder why Microsoft has not been reacting at all with a working fix for this ongoing issue.

REMARKS:
1. I can’t figure out who started the topic (where is the name of the author at the top topic ?)
2. I still have to make the second fix/check suggestion (made by Paul Turner), altough I don’t received the error message so far.
3. I didn’t understand his follow-up message :
[quote]To follow up, I should have told you how you go about changing the value of the “Cache” key in Regedit if you need to. Right click on the word “Cache”, NOT on the data value. You get a pop up box, where the topmost line is “Modify” in bold type. Left click on “Modify”. You get a new pop up box where the existing data value is shown and can be edited.[/quote]

Maybe the whole “solution” should be edited again to make clear for less trained users as myself ? But I guess there will be no need (for me) to come back to this registry key.
Thank you again.